Terms & Conditions

This website is operated by Querato. Throughout the site, the terms “we,” “us,” and “our” refer to Querato, the provider of this website. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms and Conditions, including additional terms, policies, and notices referenced herein. These Terms apply to all users of the site, including but not limited to browsers, customers, merchants, and content contributors.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools added to our online store will also be subject to these Terms. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for updates. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you allow any minors to use this website, you confirm that you are their legal guardian or have permission from their guardian to do so.

You agree not to use our products for any unlawful or unauthorized purpose, and you must comply with all applicable laws in your jurisdiction, including copyright laws. You must not transmit any worms, viruses, or malicious code.

A breach or violation of any of these Terms will result in an immediate termination of your access to our services.

General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Section headings in this agreement are included for convenience only and do not limit or affect these Terms.

Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making. Any reliance on this site’s content is at your own risk.

This site may contain certain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Products or Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our lighting products shown in the store. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right to limit the sales of our products to any person, region, or jurisdiction, on a case-by-case basis. We may also limit quantities or discontinue products at any time. All product descriptions and prices are subject to change without notice, at our sole discretion.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order, including orders placed under the same customer account or using the same payment details.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store and to promptly update your account details, including email address and payment information.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor control. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties or endorsements.

Your use of optional third-party tools offered through the site is entirely at your own risk, and you should ensure that you are familiar with and approve of the terms under which these tools are provided.

Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or assume any liability for materials or services from third parties.

Please review third-party policies carefully before engaging in any transaction. Complaints, claims, or concerns regarding third-party products should be directed to the relevant third party.

User Comments, Feedback, and Other Submissions

If, at our request, you send certain submissions (e.g., contest entries), or without a request, send creative ideas, proposals, or other materials (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, or otherwise use such comments.

We are not obligated to (1) keep any comments confidential; (2) pay compensation for any comments; or (3) respond to any comments.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or personal rights, and will not contain unlawful, abusive, or obscene material.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions

Occasionally, information on our site may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors or update information without prior notice, including after you have submitted your order.

Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content for:
(a) any unlawful purpose;
(b) soliciting others to perform unlawful acts;
(c) violating international or local laws;
(d) infringing upon intellectual property rights;
(e) harassing or discriminating against others;
(f) submitting false information;
(g) uploading or transmitting malware or viruses;
(h) collecting personal information of others;
(i) spamming or scraping;
(j) obscene or immoral purposes; or
(k) interfering with security features of the Service or related websites.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. All products and services delivered to you are provided “as is” and “as available,” without warranties of any kind, express or implied.

In no case shall Querato, our directors, employees, affiliates, or partners be liable for any injury, loss, or damages of any kind arising from your use of the Service or any products purchased through it.

Indemnification

You agree to indemnify, defend, and hold harmless Querato, its affiliates, and partners from any claim or demand, including reasonable attorney’s fees, arising from your breach of these Terms or your violation of any law or third-party rights.

Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, such provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed.

Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms by ceasing to use our site.

If, in our sole judgment, you fail to comply with any term, we may terminate this agreement without notice and deny you access to our Service.

Entire Agreement

These Terms and any policies or operating rules posted by us constitute the entire agreement between you and Querato, superseding all prior agreements and communications.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of The Netherlands, and any disputes shall be subject to the jurisdiction of the competent Dutch courts.

Changes to the Terms and Conditions

You can review the most current version of these Terms at any time on this page.
We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms and Conditions should be sent to us via the contact information available on our website.