Track & Trace

Track Your Order
You can easily track your order through our Track & Trace page.
Your tracking information will be available 2–3 days after placing your order and can be accessed online at any time — so you’ll always know exactly when to expect your Querato luxury lighting to arrive.
Click here to track your order

Questions About Your Order?

If you have any questions about your order, we recommend checking our Frequently Asked Questions (FAQ) page first — most common questions are answered there.

If your question isn’t listed, please don’t hesitate to contact our our Customer service team directly.
We’ll be happy to assist you and make sure your experience with Querato is smooth from checkout to delivery.