Order & Delivery

Welcome to Querato’s Order & Delivery information page.
Here you’ll find everything you need to know about ordering and receiving your luxury home and garden lighting.

Average Delivery Times

At Querato, we are dedicated to offering the perfect balance between high-quality design and fair pricing.
To achieve this, we ship our products directly from our trusted suppliers.

By doing so, we save significantly on transportation, packaging, and storage costs — allowing us to offer premium luxury lighting at an accessible price.

Every order is processed within 24 hours, and the average delivery time is 7 to 14 business days, depending on your location.

We value transparency, and we always strive to deliver your products as quickly and efficiently as possible.

Always Free Shipping

We believe that luxury should be effortless — that’s why shipping is always 100% free, no matter where you live or how much you order.

There is no minimum order value, and every lamp or lighting accessory is delivered straight to your doorstep at no extra cost.

Experience the comfort of free worldwide delivery and enjoy the elegance of Querato lighting without hidden fees.

Track Your Order

Once your order has been processed, you can easily track your delivery online through our Track & Trace page.

Your tracking information will become available 2–3 days after your order is placed, so you’ll always know exactly when to expect your new lighting at home.

Simply visit our Track & Trace section to stay updated on your shipment status.

Questions About Your Order?

If you have any questions about your order, we recommend checking our Frequently Asked Questions (FAQ) page first — it covers the most common topics, including shipping, delivery, and returns.

If your question isn’t answered there, feel free to contact our customer service team directly.
We’re always happy to assist you and ensure your shopping experience is smooth from checkout to installation.

Querato — Where Light Meets Luxury

Illuminate your world with timeless design, effortless service, and the peace of mind that comes with reliable delivery and premium quality.
At Querato, every order brings you closer to a more elegant home and garden.

Op deze pagina vind je alle informatie over de bestelling en levering van onze producten

Gemiddelde levertijden
Wi streven naar de beste prijs-kwaliteitverhouding van onze producten. Daarom
kiezen wij ervoor om de producten direct vanuit de leverancier te versturen.
Hierdoor kunnen wij enorm besparen op transport-, opslag-, verpakkings- en
verzendkosten en de producten aanbieden tegen een eerlijke prijs. ledere bestelling
wordt binnen 24-uur verwerkt en de gemiddelde levertijd bedraagt 7 - 14 dagen.

Altijd gratis verzending
De verzendkosten nemen wij voor eigen rekening. ledere bestelling wordt 100%
GRATIS bij jou thuis bezorgd. Er is geen minimale bestelhoeveelheid nodig.

Volg je bestelling
Je kunt jouw bestelling volgen via onze Track en Trace pagina. De Track en Trace is
vanaf 2 - 3 dagen na jouw bestelling altijd en overal online te volgen zodat je precies
weet wanneer ji jouw producten thuis kunt verwachten.
Klik hier om je bestelling te volgen>>

Vragen over je bestelling?
Heb je vragen over je bestelling? Wij raden aan om eerst te kijken op de
Veelgestelde vragen pagina. Staat jouw vraag hier niet tussen?
Klik dan hier om direct contact met ons op te nemen.